SMARTPONG is the leading edge of a new generation of table tennis robots.  So unique that patents have been issued for the design and features on three continents!  SMARTPONG is the latest product from an experienced manufacturer of table tennis robots and incorporates the features that decades of experience have identified as most valuable and desirable to the user. Programmable, remote-controlled table tennis robot with automatic ball feed, oscillating single wheel head, and comes with warranty.

 

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Cautions:1If any malfunction or breakdown occurs, please refer below solutions to solve problems.

2Before solving the problems, make sure to turn off the power to avoid possible damage.

3if your problem is not found in below lists, please contact with your local distributor and never try to disassemble it by yourself.

4If the ball is jammed, the robot will keep repositioning to its default center origin position.

5.Because the ball service robot is automatically control with the computer, so when the robot power is on you must not to turn or alter the head position of ball service robot directly with the hand, otherwise will cause the gear trouble or damage the robot.


Problem
Cause
Solution

ROBOT

A.System fails to start

1.

2.

3.

4.

5.


Power is not turned on

Service tray is jammed

Remote control is too far from the system or there is an obstacle in between

No power

Failure of remote control

1.
2.
3.

4.
5.

Check to see if the power cord is plugged

Please refer to solution B
Shorten the distance of remote controller or move away the obstacle. If this does not work out, the system or remote control ler could be failed. (Please contact with your local distributor)
Replace with a new fuse
Please refer to solution D

B.

Ball service tray is jammed with balls (Buzzer beeps)

1.
Jammed with balls or other objects
1.
2.

Turn off the power first! then remove the transparent cap and measure the diameter of the ball. Do not use the ball deformed, squished or wrongly size (not standard 40mm ball) to avoid jamming

Jammed with unspecified objects or conflicted with the service gear

C.

Weak, abnormal or failed service of balls

1.
2.
3.
4.
5.

The transparent cap is not tightly covered

There is not any ball on the ball tray because the ball is jammed in the left/right ball track
(path)

The service exit is jammed with a ball or other objects
Ball is wrong size
The spring of the service tube is broken


1.
2.
3.
4.
5.
Recover the transparent cap tightly
Put the ball in the left/right ball track back to the ball tray
Check the service exit and remove the jammed ball or objects, if any

Use the international standard BALL (Diameter 40mm)

Please contact with your local distributor

REMOTE CONTROLLER


D.

The system does not respond to the remote controller
1.
2.
3.

4.

The conductive rubber of the remote controller is aging
Operation under invalid service modes
Insufficient battery power of the remote controller
Remote controller does not aim at the robot head correctly

1.
2.
3.
4.

Please contact with your local distributor
Please refer to the manual of the remote controller. If problem still exists, contact with your local distributor
Replace with new battery
Aim the remote controller at the robot head
E.

No display on LCD

1.
2.
3.

Insufficient battery power

Opposite battery polarity

LCD breakdown

1.
2.
3.

Replace with new battery

Check the polar direction of battery

Please contact with your local distributor
F.

Memory function does not work
1.
2.
Incorrect memory settings
PCB failure

1.
2.

Please refer to user's manual for details

Please contact with your local distributor
 

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